How to Order the Oncotype DX Breast Recurrence Score® test
STEP 2 of 5
Order online. Contact Customer Support to request online access.
Online ordering of the Oncotype DX® test on the Exact Sciences UK Portal
The UK Portal provides users with many advantages:
- De-identification of patient information
- Improved estimated report date
- Simplified multiple-primaries process
- Streamlined communication with your pathology
- Fewer fields to complete manually
Contact Customer Support at europeansupport@exactsciences.com if you did not receive your activation email or would like to signup for an online ordering account.
Go to and login with your new credentials to place order or read reports online.
STEP 3 of 5
Prepare the specimen for submission. Detailed pathology instructions are provided with the specimen box. While the Exact Sciences laboratory can accept tumour blocks and unstained slides, blocks are preferred due to the frequent requirement of manual microdissection of the specimen consistent with clinical trial experience.
STEP 4 of 5
Ship the specimen in the specimen kit box to our centralised laboratory in Redwood City, California, using the pre-printed FedEx Air Waybill and Commercial Invoice. Exact Sciences covers the shipping charges using FedEx. Use FedEx online to arrange sample pick up, if you do not have a FedEx account please contact customer support for login details.
STEP 5 of 5
Receive results within 7 to 10 calendar days of receipt of the specimen (provided that all information required has been included on the online order). Results are returned via secure online access to the ordering physician.
Customer Support
Phone:
Email: europeansupport@exactsciences.com
How Can I Access Reports?
The Oncotype DX® invasive breast cancer results are typically reported within 7 - 10 days after the sample is received.
Reports can be delivered by secure online transfer to the treating clinician, submitting pathologist and/or other authorised healthcare providers.
In an effort to provide high-quality customer service and rapid turnaround time, Exact Sciences offers online access to patient test results. This online service is free of charge and is available to all healthcare professionals who order the Oncotype DX® assay. For more information, please visit www.exactsciences.com/uk.
If you are a new user of Exact Sciences Online and do not have a User ID, or if you have forgotten your User ID or Password, please contact our Customer Support team at or
europeansupport@exactsciences.com.